Effective Date: October 15, 2026•Published by: Lead Compliance Officer
1. Information We Collect
We collect information necessary to provide and secure our services, including:
- **Account & Contact Information:** Name, email address, company name, and contact details provided during early access requests.
- **Usage & Technical Diagnostics:** Log files, IP addresses, browser types, interaction telemetry, and session metadata.
- **Seller Workspace Parameters:** User-provided product criteria, target margin thresholds, and custom supplier cost figures.
2. How We Use Information
We use collected data solely to:
- Deliver, maintain, and optimize Lumqor's intelligence calculations.
- Authenticate authorized administrative staff and seller workspace users.
- Provide user support and notify you of critical security or legal policy updates.
- Protect against fraudulent, abusive, or unauthorized platform activities.
3. Tenant Isolation & Data Confidentiality
Your private sourcing criteria, saved opportunity watchlists, and custom profit calculation formulas are strictly isolated within your organization. We never share, sell, or disclose your confidential product research to third parties or competing sellers.
4. Data Retention and Security Safeguards
We implement industry-standard encryption in transit (HTTPS/TLS 1.3) and at rest (AES-256). Data is retained only as long as necessary to fulfill the operational purposes described in this policy or as required by applicable laws.
5. Your Rights and Contact Information
Depending on your jurisdiction (such as GDPR or CCPA), you may have rights to access, rectify, or delete your personal data. For privacy inquiries or data subject access requests, contact our Data Protection Officer at privacy@lumqor.com.